Frequently Asked Questions

Creating a 701 pub account is quick and straightforward. Head to the 701 pub Login page and click the Register button. You'll need to provide your full name, date of birth, email address, and a mobile number. After submitting your details, you'll receive a verification code via SMS or email to confirm your account. Once verified, you can log in and start exploring the 701 pub Casino. Remember — you must be 21 years of age or older to register, in line with Philippine gaming regulations.

The minimum age to register and play at 701 pub is 21 years old. This is a strict requirement under Philippine gaming regulations and PAGCOR guidelines. We verify the age of every player during the KYC (Know Your Customer) process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. There are no exceptions to this policy.

KYC (Know Your Customer) verification is required before you can make your first withdrawal. To complete KYC on 701 pub, you'll need to submit:

• A valid Philippine government-issued ID (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID, PRC ID, or voter's ID)
• A selfie holding your ID
• Proof of address (e.g., a utility bill or bank statement dated within the last 3 months)

Documents can be uploaded directly from your account dashboard. Most KYC verifications are completed within 24 hours. You'll receive a notification once your account is fully verified.

No worries — it happens to everyone. Go to the 701 pub Login page and click "Forgot Password." Enter the email address linked to your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't see the email in your inbox, check your spam or junk folder. If you're still having trouble, contact our 24/7 live chat support team and they'll help you regain access securely.

No. Each player is allowed only one 701 pub account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all accounts being permanently suspended and any winnings forfeited. If you believe a duplicate account was created in error, contact our support team immediately so we can resolve it. Our system automatically detects duplicate registrations using device fingerprinting, IP matching, and ID verification.

You can update certain details like your mobile number and email address from your account settings page. For changes to your legal name or date of birth, you'll need to contact our support team and provide supporting documentation. This is to protect your account from unauthorised changes. Note that your registered name must always match the name on your payment method — mismatches can cause withdrawal delays.

701 pub supports the most popular payment methods used by Filipino players:

• E-wallets: GCash, PayMaya / Maya
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card

Please note that credit cards are not accepted for gambling deposits in the Philippines, in line with current regulations. Cryptocurrency deposits are also not supported on 701 pub.

The minimum deposit at 701 pub varies by payment method, but is generally set at ₱100 for GCash and Maya, making it accessible for players across the Philippines — whether you're in Manila, Cebu, Davao, or Quezon City. Bank transfer minimums may be slightly higher depending on your bank's own transfer limits. Check the cashier section of your account for the exact minimums per method.

GCash and Maya deposits are instant — funds appear in your 701 pub account within seconds of completing the transaction. Bank transfers typically take a few minutes to a few hours depending on your bank and the time of day. If your deposit hasn't appeared after 2 hours, contact our support team with your transaction reference number and we'll investigate right away.

701 pub does not charge any fees on deposits. However, your bank or e-wallet provider may apply their own transaction fees — for example, some banks charge a small fee for InstaPay or PESONet transfers. We recommend checking with your payment provider before depositing. Any fees charged by third-party providers are outside 701 pub's control.

Yes — and we strongly encourage it as part of responsible gaming. You can set a daily, weekly, or monthly deposit limit from your account settings. Once your limit is reached, no further deposits can be made until the period resets. Limits can be lowered immediately, but increases require a 7-day cooling-off period. Visit our Responsible Gaming page to learn more about all available player protection tools.

To withdraw from 701 pub, log in to your account and go to the Cashier section. Select "Withdraw," choose your preferred payment method, enter the amount, and confirm. Make sure your account is fully KYC-verified before requesting a withdrawal — unverified accounts cannot process payouts. Your withdrawal will be sent to the same payment method you used to deposit, where possible.

Withdrawal processing times at 701 pub depend on your chosen method:

• GCash / Maya: Typically within 15–30 minutes after approval
• Bank Transfer (InstaPay): Usually within 1–3 hours
• Bank Transfer (PESONet): 1–3 business days

Withdrawals are processed during business hours. Requests submitted on weekends or public holidays may take slightly longer. Our team works hard to process all withdrawals as quickly as possible.

The minimum withdrawal amount at 701 pub is ₱200 for GCash and Maya. Bank transfer minimums may vary. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional verification for security purposes. Check the Cashier section of your account for the most up-to-date limits.

Common reasons for a delayed withdrawal include:

• Your KYC verification is incomplete or pending review
• You have an active bonus with wagering requirements that haven't been met
• The withdrawal was flagged for a routine security review
• Your payment details don't match your registered account name
• The request was submitted outside of processing hours

If your withdrawal has been pending for more than 24 hours, contact our support team via live chat with your transaction ID and we'll look into it immediately.

701 pub offers a wide and growing library of games for every type of player:

• Bingo: Classic and themed bingo rooms with real-time draws and chat features
• Slots: Hundreds of slot titles from leading providers, including jackpot slots
• Win Drop: Our exciting instant-win drop game with big prize potential
• Monkey King: A fan-favourite themed slot adventure inspired by the classic legend
• 701 pub Casino: Live dealer tables including baccarat, roulette, blackjack, and more

New games are added regularly, so there's always something fresh to try.

Absolutely. 701 pub is fully optimised for mobile play. You can access all games directly through your mobile browser — no app download required. The platform works smoothly on Android and iOS devices. For the best experience, we recommend using a stable Wi-Fi or LTE connection, especially for live dealer games which require a consistent stream.

Yes. All games on 701 pub use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, draw, or hand. Our slot and RNG table games are regularly audited for fairness. Live dealer games are streamed in real time from professional studios with physical cards and wheels, providing full transparency. The house edge for each game is disclosed in the game information panel.

RTP (Return to Player) is the percentage of total wagered money that a slot game pays back to players over time. Most slots on 701 pub have an RTP between 94% and 97%, though this varies by title. You can find the RTP for each game in its information or paytable section. Remember that RTP is calculated over millions of spins — it does not guarantee individual session results. Always play within your budget.

701 pub regularly offers promotions for both new and existing players. These include welcome bonuses for new registrations, reload bonuses for existing players, free spins on featured slot titles, and special event promotions tied to Philippine holidays and sporting events like PBA season, NBA playoffs, and major boxing bouts. Check the Promotions section of your account for the latest active offers.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. Each bonus on 701 pub has its own wagering requirement clearly stated in the promotion's terms. Always read the bonus terms before claiming.

Yes. If you have an active bonus and wish to withdraw your real-money balance without completing the wagering requirements, you can forfeit the bonus from your account settings. Note that forfeiting a bonus will remove both the bonus funds and any winnings generated from those bonus funds. Only your original real-money balance will remain available for withdrawal. Contact support if you need help locating the forfeit option.

Yes. 701 pub uses SSL (Secure Socket Layer) encryption across the entire platform to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with unauthorised third parties. We comply with the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines. For full details on how we handle your data, read our Privacy Policy.

We strongly recommend enabling 2FA on your 701 pub account for an extra layer of security. Go to your account settings, select "Security," and follow the steps to enable 2FA via SMS or an authenticator app. Once enabled, you'll need to enter a one-time code every time you log in from a new device. This prevents unauthorised access even if someone obtains your password.

If you suspect your account has been accessed without your permission, act immediately:

• Change your password right away from the 701 pub Login page
• Contact our 24/7 live chat support to flag the issue and temporarily lock your account
• Review your recent transaction history for any unauthorised activity
• Check that your registered email account hasn't also been compromised

Our security team will investigate and take appropriate action. Never share your password or OTP codes with anyone — 701 pub staff will never ask for these.

Self-exclusion is available to all 701 pub players at any time. Go to your account settings and select "Responsible Gaming," then choose "Self-Exclusion." You can select a temporary exclusion period (1 month, 3 months, 6 months, or 1 year) or a permanent exclusion. Once activated, your account is immediately locked and cannot be reopened during the exclusion period. If you need help activating self-exclusion, contact our support team via live chat. Visit our Responsible Gaming page for the full list of player protection tools.

701 pub provides a full suite of responsible gaming tools to help you stay in control:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit
• Session Time Limits: Automatically log out after a set amount of playing time
• Reality Check Reminders: Periodic pop-ups showing your session duration and spend
• Cooling-Off Period: Temporarily suspend your account for 24 hours, 48 hours, or 7 days
• Activity History: Full transparency on all your deposits, bets, wins, and losses

All tools are available 24/7 from your account settings. Learn more on our Responsible Gaming page.

Recognising that gambling may be a problem is a brave and important first step. If you feel that gaming is negatively affecting your finances, relationships, or mental health, please:

• Use 701 pub's self-exclusion tool immediately to stop access to the platform
• Reach out to our support team — we can help you activate restrictions right away
• Contact a professional support organisation for confidential help

⚠️ Gambling is addictive. Know when to stop. Your wellbeing is more important than any game. Visit our Responsible Gaming page for more resources and guidance.

701 pub operates in alignment with the standards and guidelines set by the Philippine Amusement and Gaming Corporation (PAGCOR), the regulatory body overseeing gaming in the Philippines. This includes implementing responsible gaming measures, enforcing the 21+ age restriction, conducting KYC verification, and maintaining player fund security. We are committed to providing a safe, fair, and regulated gaming environment for all Filipino players.